Privacy Policy

1. Introduction

Exordium Concepts ("Company," "we," "us," or "our") is a technology and marketing agency headquartered at 613 4th St, Santa Rosa, CA 95404. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

Personal Information You Provide

• Name, email address, phone number, and company name (via contact forms)
• Project details, briefs, or messages you send us
• Billing and payment information (processed securely through third-party providers)

Information Collected Automatically

• IP address, browser type, operating system, and referring URLs
• Pages visited, time spent on pages, and clickstream data
• Device identifiers and cookies (see Section 7)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process transactions and send related information
• Send marketing and promotional communications (only with your consent)
• Improve our website, services, and user experience
• Comply with legal obligations and enforce our agreements
• Detect and prevent fraudulent or unauthorized activity

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted vendors who assist us in operating our website and delivering services (e.g., email providers, payment processors, cloud hosting)
• Legal Requirements: When required by law, subpoena, or to protect our rights or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 2 years. You may request deletion of your data at any time (see Section 9).

6. Data Security

We implement industry-standard technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include TLS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features may not function properly without cookies.

We may use third-party analytics services such as Google Analytics. These services may collect information about your use of our website across different sites and over time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request your data in a portable format

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at hello@exordiumconcepts.com.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website following any changes constitutes acceptance of those changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: